Your privacy is important to us.

The responsible party in terms of POPIA is Mickey & Friends Academy, located at Nzhelele Biaba, Dzanani, Makhado, Limpopo, South Africa. We are an early childhood and primary school providing care and education from 3 months to Grade 7.

For any privacy-related questions or to exercise your rights, please contact our Information Officer using the details in the “Contact us” section below.

We may collect the following personal information, depending on the nature of your relationship with us:

• Parents/guardians: name, identity or passport number, contact details, home address, employment information and payment records.
• Learners: name, date of birth, identity or birth certificate number, medical history, dietary or allergy information, academic records and photos/videos taken during school activities.
• Visitors and enquirers: name, email address, phone number and any other details you provide through our contact form, email or WhatsApp.

We collect personal information directly from you when you:

• complete an application, admission or registration form;
• contact us via email, phone, WhatsApp or our website contact form;
• sign our learner code of conduct or other school agreements;
• attend school events, tours or parent meetings; or
• provide updates to your child’s records.

We may also capture photos and videos of learners during school activities, events and outings for record-keeping, communication and marketing purposes, in line with the consent provided at registration.

We process personal information only for lawful purposes related to providing education and care, including:

• admissions, registration and administration of learners;
• education, care, safety and welfare of learners;
• communication with parents and guardians;
• fee billing and payment processing;
• compliance with legal and regulatory obligations;
• internal record keeping, quality assurance and reporting; and
• marketing the school through approved photographs and success stories, where consent has been obtained.

We do not sell personal information. We only share it with third parties when necessary and under appropriate safeguards, such as:

• service providers who assist with administration, communication, payment processing or IT systems;
• government departments or statutory bodies where required by law (e.g., Department of Education, SARS);
• health professionals or emergency services when a learner’s welfare requires it; and
• authorised school staff and educators who need the information to perform their duties.

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or destruction. These measures include restricted access to records, password protection, secure storage and regular review of our information handling practices.

We keep personal information for as long as it is necessary for the purposes described in this policy, or as required by law, regulation or the school’s legitimate operational needs. Once the information is no longer needed, we securely delete, destroy or de-identify it.

As a data subject, you have the right to:

• request access to the personal information we hold about you or your child;
• request correction or updating of inaccurate or outdated information;
• object to the processing of personal information in certain circumstances;
• request deletion of personal information where retention is no longer lawful or necessary;
• withdraw consent for optional uses such as marketing photographs; and
• lodge a complaint with the Information Regulator if you believe your rights have been violated.

To access, update, correct, object to or delete personal information, please email us at mickeyacademy1@gmail.com or call us on +27 82 964 0925. We will respond within a reasonable time and may ask you to verify your identity before acting on the request.

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements or school operations. The latest version will always be available on this page, and the effective date will be updated accordingly.